Order Stuck OR Not Moving
Due to issues with carriers, you may see some delays in tracking updates on your order.
My order still says it is waiting to be shipped
There are two common reasons why an order’s tracking says that it has not been shipped.
The order may have been shipped, but due to the destination distance of the shipment, the first scan might not occur for a couple of days after you’ve been notified that the package has shipped and your initial issuance of the tracking number.
The order may have required additional processing time to complete the order, please refer to our Shipping Time Frames for more information on processing
My order still says it is In Transit for a number of days
My order still says it is waiting to be shipped
There are two common reasons why an order’s tracking says that it has not been shipped.
The order may have been shipped, but due to the destination distance of the shipment, the first scan might not occur for a couple of days after you’ve been notified that the package has shipped and your initial issuance of the tracking number.
The order may have required additional processing time to complete the order, please refer to our Shipping Time Frames for more information on processing
My order still says it is In Transit for a number of days